Service Certainty

A picture speaks a thousand words.

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Quick Turnaround
1 Day Service Available
> 4,000 Skilled


Established in 2009, we are the innovator and industry leader in mobile image and video capture solutions and delivery.
Business' and private individuals currently use the imageproof™ suite of services for a wide range of tasks. Whether it's our highly skilled network of professionals or one of our bespoke apps, we've got it covered.
For even more specialised instructions, we can deploy one of our approved imageproof™ Pros with specific skills, ensuring we appoint the most suitable for all of your needs.

We have the right specialist at the right time.

Professional Photographers

Professional Job

Using our platform we instantly allocate a local photographer across the entire UK who will take detailed and professional photographs in accordance with your instructions.

  • 1, 2 or 4 day turnaround
  • Skilled and trained photographers
  • Quality control checked

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Self Service Apps

Self Service

Using the step by step guides developed over many years with our clients, we ensure the policy holder takes the correct photographs to help your decisions.

  • Easy to follow web app
  • Customised and white labelled
  • Quick turnaround

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Image Viewer

Bespoke Image Viewer

When complete you will be notified and then able to view in detail the images, video or other media using our bespoke intelligent image viewer.

  • Multiple filters
  • Zoom functionality
  • Easy decision making
Professional Photographers

Auditing & Vehicle Inspection

We provide stock audits for vehicle dealerships as well as specific vehicle inspections for damage and end of lease.

  • Full UK and Northern Ireland Coverage
  • We cover any vehicle, any size, anytime
  • Reports are inclusive of resources images/videos
Self Service Apps

Engineer & Loss Adjuster Deployments

In addition to our Pro photographer network we also provide Engineers and Loss Adjusters.

  • Optional 1 day turnaround for quotations and reports
  • Qualified Assessors and Loss Adjusters
  • We only use industry leading estimating systems
Image Viewer

CCTV or Dashcam Footage Importing

We can convert, store and share all the footage you require in the event of a claim.   

  • Qualified to use all market leading dashcam software
  • Videos can be cropped to show the incident only, reducing file sizes
  • Watch within our video viewer to avoid downloading multiple video player software packages
Image Viewer

Vehicle Document & Key Collection

A trusted network of professionals on hand to arrange secure collection of vehicle documents and keys.

  • Maintenance & handbook documents
  • Keys including any spares
  • V5C log book



View images in multiple filters and the ability to add annotations. You can download or share from our portal.


We safely store all the images, video and information you require so you can revisit the images at any time.


We notify customer via SMS and email for self service assignments by using our customisable web apps.


Formed in 2009, Service Certainty Ltd is the UK's leading and Independent name to the Insurance claims services arena for digital damage assessment. Formed by some of the industry's most experienced and successful individuals in Network and Claims management, the team have developed a range of services to facilitate the relationship between Insurer Clients and the Insurance Market.

What is Service Certainty?

The UK’s largest instantly deployable network of professional, highly skilled photographers. We also have a variety of web apps to assist in capturing images, videos or any other media you require. This is accessible for instant review online via our bespoke hub.

What we do?

We provide high quality images captured by our professional photographers or through one of our bespoke web apps. Our image viewer platform gives you the ability to add annotations, filters and zoom. All images will be securely stored and can be downloaded at any time.

What about the Photographers?

We require a minimum level of equipment for our imageproof™ Pros, who must have their own vehicle, insured for both business and private use and Professional and Third party liability cover. All are vetted and trained to meet our exacting standards that has enabled us to be recognised as the best in the business.

How are we covered?

Imageproof™ Pros have all been DBS checked and carry a current photo ID badge on assignments, ensuring that you know who you are dealing with.

About Us

Business and private individuals can use the imageproof™ service for almost any photo assignment. For more specialised instructions, we will use our database of approved imageproof™ Pros to ensure we appoint the most suitable for your needs. We have the right specialist at the right time.

Service Certainty  - ImageProof

Our Network

Service Certainty imageproof™ has now established itself as the UK's largest network of professional photographers. We have contracts with multiple industries including many of the UK's leading insurers, lawyers and vehicle repairers. Our field force also conducts additional services such as site audits for vehicle manufacturers.

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Service Certainty - Our System

Our System

Our bespoke web based software platform delivers a complete workflow and logging service to enable our customers to follow each assignment every step of the way, as well as have immediate two way communication directly from the assignment page. It continues to be constantly developed and refined to meet our customers needs.

Get in Touch

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Registered Office: Suite J, White Gates, Alexander Ln, Hutton, Brentwood CM15 8QF. Telephone +44 (0) 844 770 10 20

Visiting Us? Please come to Whitegates Business Centre, Alexander Lane, Shenfield, Brentwood, CM15-8QF.

Registered in England and Wales number 06834905